/* Styles pour les transcripts de tickets */

* {
	margin: 0;
	padding: 0;
	box-sizing: border-box;
}

body {
	font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
	background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
	min-height: 100vh;
	padding: 20px;
	color: #333;
}

.container {
	max-width: 1200px;
	margin: 0 auto;
	background: white;
	border-radius: 12px;
	box-shadow: 0 10px 30px rgba(0, 0, 0, 0.3);
	overflow: hidden;
}

.header {
	background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
	color: white;
	padding: 30px;
	text-align: center;
}

.header h1 {
	font-size: 2em;
	margin-bottom: 10px;
}

.header .ticket-id {
	font-size: 1.2em;
	opacity: 0.9;
}

.info-section {
	padding: 30px;
	background: #f8f9fa;
}

.info-grid {
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
	gap: 15px;
}

.info-item {
	background: white;
	padding: 15px;
	border-radius: 8px;
	box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1);
}

.info-label {
	font-weight: 600;
	color: #666;
	font-size: 0.9em;
	margin-bottom: 5px;
}

.info-value {
	font-size: 1.1em;
	color: #333;
}

.status-badge {
	display: inline-block;
	padding: 5px 15px;
	border-radius: 20px;
	font-weight: 600;
	font-size: 0.9em;
}

.status-open {
	background: #10b981;
	color: white;
}

.status-closed {
	background: #ef4444;
	color: white;
}

.status-pending {
	background: #f59e0b;
	color: white;
}

.messages-section {
	padding: 30px;
}

.messages-section h2 {
	margin-bottom: 20px;
	color: #333;
	font-size: 1.5em;
}

.message {
	background: #f8f9fa;
	border-left: 4px solid #667eea;
	padding: 15px;
	margin-bottom: 15px;
	border-radius: 8px;
}

.message-header {
	display: flex;
	justify-content: space-between;
	margin-bottom: 10px;
	font-size: 0.9em;
}

.message-author {
	font-weight: 600;
	color: #667eea;
}

.message-date {
	color: #666;
}

.message-content {
	color: #333;
	line-height: 1.6;
	white-space: pre-wrap;
	word-wrap: break-word;
}

.attachments {
	margin-top: 10px;
	padding-top: 10px;
	border-top: 1px solid #dee2e6;
	font-size: 0.9em;
}

.attachments a {
	color: #667eea;
	text-decoration: none;
}

.attachments a:hover {
	text-decoration: underline;
}

.candidature-section {
	padding: 30px;
	background: #f8f9fa;
	border-top: 2px solid #667eea;
}

.candidature-section h2 {
	margin-bottom: 20px;
	color: #333;
	font-size: 1.5em;
}

.question-item {
	background: white;
	padding: 20px;
	margin-bottom: 15px;
	border-radius: 8px;
	box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1);
}

.question-label {
	font-weight: 600;
	color: #667eea;
	margin-bottom: 10px;
	font-size: 1.1em;
}

.question-text {
	color: #666;
	margin-bottom: 10px;
	font-style: italic;
}

/* Support pour les anciens transcripts avec question-response */
.question-response {
	background: white;
	padding: 20px;
	margin-bottom: 15px;
	border-radius: 8px;
	box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1);
}

.question {
	margin-bottom: 10px;
	color: #667eea;
	font-size: 1.1em;
}

.response {
	color: #333;
	line-height: 1.6;
	white-space: pre-wrap;
	word-wrap: break-word;
	padding: 10px;
	background: #f8f9fa;
	border-radius: 4px;
}

.no-messages {
	text-align: center;
	color: #666;
	font-style: italic;
	padding: 40px;
}

.footer {
	background: #f8f9fa;
	padding: 20px;
	text-align: center;
	color: #666;
	font-size: 0.9em;
	border-top: 1px solid #dee2e6;
}

.footer p {
	margin: 5px 0;
}

/* Responsive */
@media (max-width: 768px) {
	body {
		padding: 10px;
	}

	.header {
		padding: 20px;
	}

	.header h1 {
		font-size: 1.5em;
	}

	.info-section,
	.messages-section,
	.candidature-section {
		padding: 20px;
	}

	.info-grid {
		grid-template-columns: 1fr;
	}
}